Getting Started
Set up ReturnMate and get your first return processed
Welcome to ReturnMate
Get started with ReturnMate - the all-in-one returns, warranty, and repair management platform for Shopify merchants.
Quick Start Guide
Create your first RMA in ReturnMate and learn the basics of processing returns.
Setup Wizard Overview
Complete the 8-step ReturnMate Setup Wizard to configure your returns platform.
Return Address Setup
Configure your return shipping address and manage multiple locations.
Connect Carriers
Set up carrier integrations to generate shipping labels and track returns.
Return Reasons & Policies
Configure return reasons, eligibility rules, and return policies in ReturnMate.
Email Templates
Customise email notifications sent to customers throughout the return process.
Integrations Overview
Connect ReturnMate with your existing tools and systems.
Going Live Checklist
Essential steps to complete before launching ReturnMate for your customers.