Integrations & Compliance
Carrier integrations, dangerous goods compliance, and external systems
Gorgias Integration
Connect ReturnMate with Gorgias for seamless helpdesk and returns management.
Zendesk Integration
Link Zendesk support tickets to RMAs and view return details directly from Zendesk.
Freshdesk Integration
Connect ReturnMate with Freshdesk for unified support and returns management.
Klaviyo Integration
Segment customers and trigger flows based on return behaviour.
Webhooks Reference
Receive signed, real-time notifications when offline repairs and trade returns change state in ReturnMate.
Monitoring & Logs
Where to see integration health, RMA activity and webhook delivery behaviour in ReturnMate.
Dangerous Goods Shipping
Configure dangerous goods declarations for products containing lithium batteries or other restricted items.
API Reference
Integrate external systems with ReturnMate using the External API — offline repairs and trade returns with API-key authentication.
TradeMate (B2B) Returns
Connect ReturnMate to TradeMate to manage B2B trade returns — create trade RMAs, resolve with credits or free replacements, and sync everything back to TradeMate.