Settings Reference
Detailed reference for all configuration options
Statuses & Timeline Events
Understand and configure return statuses and timeline events.
Tags & Rules
Organise returns with tags and automate actions with rules.
Carriers & Label Formats
Configure carrier settings and shipping label formats.
Notifications Strategy
Configure customer and team notifications for return events.
Data Retention & Exports
Understand data retention policies and how to export your data.
Return Rules Configuration
Create advanced return rules to automate eligibility, routing, and actions based on order and product conditions.
Custom Return Forms
Create custom forms with questions and fields to collect additional information during the return process.
Workflow Automations
Automate repetitive tasks with triggers, conditions, and actions to streamline your returns process.
User Roles & Permissions
Configure team access with role-based permissions to control who can view, edit, and manage returns.
Approval Workflows
Configure multi-step approval processes for returns that require manual review before processing.
Security Settings
Configure security features including two-factor authentication, session management, and audit logging.